How to reply when a client asks for a discount
Updated October 28, 2026
A client likes your offer but asks for a lower price. You don't have to choose between yes and no: you can keep your price, offer a smaller package, or give a discount only for a bigger order.
Before you reply
- Thank them first and show you understood the project, then talk about price.
- Don't lower the price for the same work. If the price goes down, something else goes down too: revisions, scope or speed.
- Give a choice. The client feels in control, and you keep your rate.
- Keep it short and friendly. You don't need to apologize for your price.
Ready replies
Replace the parts in [brackets] before you send.
Keep your price
Hi [Name], thanks for your interest! I understand you're keeping an eye on the budget. My price includes [2 revisions and the source files], and I keep it the same for every client so the quality stays the same. If you'd like to go ahead, I can start today and deliver by [day].
Smaller package
Hi [Name], thanks for reaching out. I can't lower the price for the full package, but I can offer a lighter version for [price]: [1 revision instead of 3, no source files]. Would that work for you?
Discount for a bigger order
Hi [Name], thank you! For a single order my price stays the same, but if you order [3 pieces], I can take [10%] off the total. Let me know which option suits you best.
Avoid these
- Saying yes right away. The next message is often another discount request.
- Long explanations about why your price is fair.
- Offering to work outside Fiverr to save fees. It breaks Fiverr's rules and you lose its payment protection.
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